This Contractor Agreement ("Agreement") governs your use of the Landoro platform as a service provider.
1. Introduction
Welcome to Landoro. By registering as a contractor on our platform, you agree to be bound by these terms and conditions.
2. Eligibility
To use our platform as a contractor, you must: be at least 18 years of age; have the legal right to work in the United Kingdom; hold valid insurance appropriate to your trade; and possess any required certifications for your services.
3. Service Standards
As a Landoro contractor, you agree to: provide services to a professional standard; arrive on time for scheduled appointments; communicate promptly with customers; complete work as quoted unless changes are agreed; and maintain appropriate insurance coverage.
4. Fees and Payments
Landoro charges a platform fee on completed services. Payments are processed through our secure escrow system. Funds are released upon customer approval of completed work. You are responsible for your own tax obligations.
5. Cancellations
Cancellations must be made with reasonable notice. Repeated cancellations may affect your platform standing. Emergency cancellations should be communicated immediately.
6. Reviews and Ratings
Customers may leave reviews after service completion. Reviews must be honest and accurate. You may respond to reviews professionally. Fraudulent reviews will result in account suspension.
7. Account Termination
Landoro reserves the right to suspend or terminate accounts for: violation of these terms; fraudulent activity; repeated customer complaints; or failure to maintain required documentation.
8. HMRC Digital Platform Reporting (NEW - January 2025)
Important Tax Compliance Requirements
Under UK law (The Platform Operators (Due Diligence and Reporting Requirements) Regulations 2023), Landoro is required to collect and report certain information about contractors to HM Revenue & Customs (HMRC).
8.1 Information We Must Collect
You are required to provide and keep up-to-date:
For Individuals: Full legal name, date of birth, primary residential address, National Insurance Number, and VAT registration number (if applicable).
For Businesses/Entities: Legal business name, registered business address, company registration number (if applicable), Partnership UTR (if applicable), and VAT registration number (if applicable).
8.2 Annual Reporting to HMRC
Landoro will report to HMRC annually (by 31 January) the following information for all contractors who have received payments through the platform: your identity information as listed above; total consideration (gross payments) received; platform fees deducted; number of transactions; and bank account details used for payments.
8.3 Your Obligations
By accepting this agreement, you confirm that: (1) Accuracy - All information provided is true, accurate, and complete; (2) Updates - You will notify Landoro within 30 days of any changes to your information; (3) Annual Confirmation - You will confirm your details annually when requested; (4) Tax Compliance - You understand this information will be shared with HMRC and you are responsible for your own tax affairs.
8.4 Consequences of Non-Compliance
Failure to provide required information may result in: suspension of your ability to receive new job assignments; withholding of payments until information is provided; account suspension or termination; or Landoro reporting incomplete data to HMRC with your details marked as unverified.
8.5 Data Protection
Information collected for HMRC reporting purposes will be: stored securely in compliance with UK GDPR; retained for the legally required period (minimum 5 years); only shared with HMRC as required by law; and not used for marketing purposes.
8.6 Seller Notification
You will receive an annual statement (by 31 January) detailing the information reported to HMRC on your behalf. This is for your records and to assist with your own tax filing.
9. Limitation of Liability
Landoro acts as a platform connecting contractors with customers. We are not liable for: disputes between contractors and customers; quality of work performed; injuries or damages during service provision; or loss of earnings due to platform issues.
10. Changes to Terms
We may update these terms from time to time. You will be notified of significant changes and may be required to accept updated terms to continue using the platform.
11. Governing Law
This agreement is governed by the laws of England and Wales.
12. Contact
For questions about these terms, contact us at support@landoro.co.uk
By accepting this agreement, you confirm that you have read, understood, and agree to all terms including the HMRC Digital Platform Reporting requirements.
